Course Code
Academic Year
Through an examination of the Alternative Dispute Resolution (ADR) (Ontario) Canada Inc., Code of Conduct, the National Mediation Rules of ADR Canada Inc. and the National Arbitration Rules of ADR Canada Inc., this course is designed to explore ethics in both a broad and specific sense. The principles of fairness, competence, integrity, trust and confidentiality are examined not only from the view of the role that conflict resolution practitioner plays, but also with a look at self-reflection. A number of self-assessment tools will be utilized by the student in this course to identify personal biases, prejudices and styles of managing conflict. Ongoing feedback throughout the course will assist the student to develop the specialized skills needed as facilitator.