Course Code
FPPC 102
Academic Year
2016-2017
Sitting with the next of kin to make funeral pre-arrangements can be no less emotional than making arrangements when an individual has actually died.This course examines how to use communication skills to establish a safe environment and how to effectively conduct the arrangement "interview'. As the pre-arrangement counsellor also has to explain various aspects of the funeral process to help families choose the most appropriate options for their circumstances, this course also focuses on understanding and explaining those necessary options. A study of regulated documentation pertaining to funeral legislation as well as Vital Statistics legislation is also conducted.