Principles of Tourism and Hospitality

Course Code

HTOM 5000

Academic Year

2015-2016

This course provides an introductory examination of the tourism business system and its importance and significance in modern society. Students will also learn that demand for tourism is influenced by a variety of external factors as well as the internal motivators of tourists. They will also examine the supply side of the industry, specifically, the structure of the tourism and hospitality industry today and the operations of the tourism and hospitality system. Students will explore leadership styles and successes of a variety of tourism leaders, assess and identify their own leadership strengths and attitudes, and expand their knowledge of effective leader behaviours. In addition, students will learn elements of effective followership to support the success of their leaders. Finally, motivation, empowerment, teams and conflict management in today?s tourism environment will also be explored through readings, in-class activities and a project.