Computer and Network Support Technician

Your Career

Firms in Canada's information and communications technology (ICT) are creating new business establishments - manufacturing plants for example - at a rate of entry 40 percentage points above the business sector overall. Find opportunities with large and small organizations. Your tasks could include installing application software, training others and integrating applications with computer systems. Work as a member of a team to analyze, setup, install, upgrade, maintain application systems and security, and troubleshoot computer networks. Satisfying career opportunities include network support technician, computer systems support, systems support technician, PC (hardware/software) technical support, website support technician, technical support, user support technician, Internet support and infrastructure support technician.

Our Program

Humber's two-year Computer and Network Support Technician program will provide you with the skills and knowledge you need to become a support technician in a computer and networking environment. Students will begin by gaining a working knowledge of electronics and programming, while becoming familiar with PC hardware and operating systems. Later, they will delve deeper into networking by working hands-on using various hardware platforms, protocols and servers. A strong emphasis will be placed on network security. Students develop essential customer service, interpersonal communications and teamwork skills through group work and projects.

Your Future Study Options

Qualified graduates of this program may be eligible to apply their academic credits toward further study at many postsecondary institutions. For detailed information, visit our website at humber.ca/transferguide or refer to the Humber Transfer Guide.

Admission Requirements

Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status
Grade 12 English (ENG4C or ENG4U). If English is not your first language refer to the English Language Proficiency Policy in this publication.
Grade 12 Mathematics (MAP4C, MCT4C, MDM4U, MCB4U, MGA4U, MCV4U or MHF4U);
Two Grade 11 or Grade 12 C, U or M courses in addition to those listed above
Applicants who do not possess the required courses may complete admission testing to determine equivalencies. Invitation and booking of admission testing is done using the email address provided on the online application.
Proficiency with word processing and spreadsheet applications is required. Students who lack the requisite computer skills will be required to take a computer course at their own expense. Students must have acquired these computer skills before the beginning of second semester.

Note: Refer to the Selection Procedures for more information

Meeting the minimum requirements does not guarantee admission to the program.

Fees

The 2009/2010 fee for two semesters was
- domestic $3,104.70
- international $11,730.

For further information, refer to Fees and Financial Assistance in this publication.

Financial Aid

Alternative Course of Study

Humber also offers the Computer Engineering Technology diploma program 03501, which places more emphasis on computer programming and how hardware and software interact with one another.

Curriculum

Semester 1
COURSE Code	Course	Credits
COMM 213	Technical Communications 1	3
TECH 101	Electric Circuits	3
TECH 102	Applied Physics	3
TECH 103	Digital Fundamentals	3
TECH 104	Programming Fundamentals	3
TMAT 104	Math 1	4

Semester 2
COURSE Code	Course	Credits
COMM 313	Technical Communications 2	3
TECH 150	Electronic Devices and Circuits	3
TECH 151	PC Hardware and Operating Systems	3
TECH 152	Telecom Networks	3
TECH 154	UNIX and the Internet	3
TMAT 203	Math 2	3

Semester 3
COURSE Code	Course	Credits
GNED 000	General Education Elective	3
NEST 301	Automating Office Applications	4
NEST 303	Networking Technologies	4
NEST 304	UNIX Operations	3
NEST 305	Server Operating Systems	4
NEST 307	Customer Support and Work Skills	2

Semester 4
COURSE Code	Course	Credits
GNED 000	General Education Elective	3
HUMA 024	Humanities: An Introduction to Arts and Science	3
NEST 401	Internet Script Programming	3
NEST 402	Server Operating Systems Administration	4
NEST 403	Routers and Switches	4
NEST 404	UNIX Administration	4
NEST 405	Network Security	3

Note: The curriculum for this program is continually modified to keep pace with current trends. Students should consult the program handbook published each September for exact curriculum.

Application Program Code: 20421