2014/15 Program

Alternative Dispute Resolution

Our Program

The Alternative Dispute Resolution (ADR) graduate certificate program consists of two academic semesters and a four-week placement.

The ADR program includes the use of principled negotiations, mediation and arbitration to resolve disputes between individuals, businesses, insured and insurers, individuals and government agencies, and within families, for example. In addition to a placement component, students have an opportunity to apply the skills and knowledge gained at the on-campus Conflict Resolution Clinic.

The program is suited for those with an undergraduate degree and a keen interest in negotiation, mediation and arbitration, whether as part of their current job responsibilities or to acquire these skills for career advancement.

Through core curriculum in the areas of insurance law, labour law, family law, commercial law, system design and community mediation, together with intensive workshop training in the core foundations of negotiation, mediation and arbitration, this program will benefit employees as conflict resolution facilitators and agents representing parties participating in the mediation or arbitration process.

Recent university graduates wanting to enhance their academic credentials and those currently employed in the areas of legal practice, human resources, health care, education, social work, real estate and insurance will find this program and the skills learned fit many day-to-day work practices. For example, they may use these skills to represent clients in the civil justice system, in the context of labour grievances and employment standards complaints, and in pursuing no-fault automobile insurance benefits.

Your Career

Upon completion of the Alternative Dispute Resolution (ADR) program, graduates may find employment as a: conflict resolution facilitator, labour organizer, community outreach co-ordinator, conciliator, employee relations officer, employment equity officer, labour relations officer, mediator and union representative. They may also work independently as ADR consultants.

Admission Requirements
  • A bachelor’s degree
  • If English is not your first language, refer to the English Language Proficiency Policy in this publication

Note: For more information, refer to Selection Procedures.

Meeting the minimum requirements does not guarantee admission to the program.


The 2014/2015 fee for two semesters is
• domestic $5,358.60
• international $14,400.
Amounts listed are the total of tuition, lab and material fees, student service and auxiliary fees for the first two semesters of the 2014/2015 academic year.
Fees are subject to change. For more information, refer to Fees and Financial Assistance.


Semester 1

Course Code Course Name
ADR. 500 Introduction to ADR: Mediation Negotiation Arbitration
ADR. 501 ADR Mechanisms within the Court Process
ADR. 502 Administrative Tribunals: Practice
ADR. 503 Ethical Issues in ADR
ADR. 504 Advocacy Skills for ADR Professionals
ADR. 505 Community Mediation

Semester 2

Course Code Course Name
ADR. 506 Advanced Negotiation and Mediation: Case Analysis
ADR. 507 The ADR Entrepreneur: Process Design
ADR. 508 Commercial Dispute Resolution and Contracts
ADR. 509 Employment/Labour Dispute Resolution
ADR. 510 Family Mediation
ADR. 511 General Insurance Mediation
ADR. 512 Alternative Dispute Resolution Placement