Current Size: 100%
One semester, beginning in September and January
Humber's Emergency Telecommunications certificate gives you the skills to work in answering the most important calls a person may make. Emergency services responders depend on emergency telecommunicators to get detailed information quickly and accurately. In just 15 weeks – one semester – learn the specialized knowledge and skills required to work in the public safety/emergency services field.
Humber's Emergency Telecommunications program is designed in consultation with – and is supported by – police, fire and emergency medical services (ambulance services). Courses are taught by faculty who work in the field, ensuring what you learn is current and relevant.
You will learn:
Graduates of this program will receive an Ontario college certificate and be part of a highly specialized workforce. Various safety/emergency service employers offer professional certification through the completion of on-the-job training.
Begin a fast-paced, rewarding career as the vital link between those who call 911 for help and the agencies that provide that assistance.
Humber's Emergency Telecommunications program gives you the skills to work in an emergency communication centre.
It is estimated that, on average, every person in Canada or the United States will call 911 for emergency assistance at least twice in his or her lifetime. Take calls and/or dispatch the appropriate assistance as an emergency telecommunicator, dispatcher or call facilitator working for police, fire or ambulance services.
Students will prepare a Field Observation/Research Report within an emergency telecommunications centre in the Greater Toronto Area (GTA). This observation gives students the opportunity for an in-depth view of the skills and knowledge required for the position of an emergency communicator. Because this field involves shift work, practical experience could take place evenings, weekends, or nights at a variety of locations.
Note: For more information, refer to Selection Procedures.
Meeting the minimum requirements does not guarantee admission to the program.
The 2013/2014 fee for this program is
Amounts listed are the total of tuition, lab and material fees, student service and auxiliary fees for the first semester of the 2013/2014 academic year. Fees are subject to change. For more information, refer to Fees and Financial Assistance.
$300 – textbooks, supplies.
|Course Code||Course Name|
|EMTC 101||Call Management 1|
|EMTC 102||Call Management 2|
|EMTC 103||Orientation to Pre-Hospital Care|
|EMTC 104||Equipment Operations and Systems Management|
|EMTC 105||Emergency Telecommunications Lab|
|EMTC 106||Crisis Intervention and Professional Issues|
|WRIT 226||Professional Communications - Emergency Telecommunications|