Hospitality and Tourism Operations Management (2015/16 Program)

Program Code: 
Program Length: 

Two semesters, beginning in September

Contact Information: 

Kristina Dyal
Program support officer
416.675.6622 ext. 5176


Admission Requirements

To be eligible for admission, you must possess the following:
• A bachelor’s degree in a discipline other than tourism or hospitality

All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

Selection: Admission selection is based on the academic criteria indicated. Meeting minimum eligibility requirements does not guarantee admission. 


The 2015/2016 fee for two semesters is
– domestic $5,867.36
– international $14,800.

Amounts listed are the total of tuition, lab and material fees, student service and auxiliary fees for the first two semesters of the 2015/2016 academic year. Fees are subject to change. Refer to our detailed fee information.

Additional Costs

Approximate additional costs are: textbooks and supplies $500 per semester; plus nominal fees to cover the costs of industry field trips in specific courses.

Our Program

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries. Gain the skills needed for a career in tourism and hospitality management, both in Canada and internationally.

The program covers all areas of the tourism industry, from human resources to strategic business planning. The curriculum brings the industry into the classroom and the student to the industry.

The Humber Postgraduate Advantage
– Examine key concepts such as marketing, event planning, human resources, e-business, revenue management, food and beverage operations, strategic management, globalization and sustainability and the industry’s current issues and challenges. Enjoy small class sizes and faculty with extensive industry experience and strong tourism industry connections
– Eight-week work placement provides on-the-job experience and industry contacts.

Students in the program have a common first semester and have the choice to specialize in the second semester. The areas of specialization are:
– Food and Beverage Management, where the emphasis is on foodservice and restaurant operations
– Hospitality Management, where the emphasis is on marketing, revenue management and accommodation operations.

Your Career

Take off on a new career in the hospitality and tourism industry.

The global tourism industry is dynamic and ever-changing. International tourism grew by almost five per cent in the first half of 2011, totaling a new record of 440 million travellers, and is becoming one of the fastest growing industries in the world. The Canadian Tourism Human Resource Council projects that the potential labour shortage in the tourism services in Canada could reach to more than 228,000 full-year jobs by 2030. Establish your hospitality and tourism career in a number of diverse sectors including:
– tourist attractions
– hotels and accommodations
– tour operations
– food and beverage
– event planning
– transportation
– destination marketing.

Humber Hospitality and Tourism Operations Management graduates work for local and international hotels, cruise lines, travel promotion agencies, event planning firms, restaurants, airlines, and various other businesses and agencies.

Professional Accreditation, Endorsement and Recognition

Students have the opportunity to earn the following professional accreditation, endorsement and recognition:
– Smart Serve Ontario Responsible Alcohol Beverage Service Training
– Wine & Spirit Education Trust (WSET) Level 1 and Level 2 certification from the International Wine Education Guild (IWEG).

Our Industry Partnerships

The School of Hospitality, Recreation & Tourism has more than 500 industry partners. This provides value to students with field trips, guest speaker presentations, and case studies, all valuable components of the Hospitality and Tourism Operations Management postgraduate program. Partners provide internships for students, fund capital projects such as labs and more than $60,000 in awards and scholarships, and also employ Humber graduates. These partners include: international hotel companies including Four Seasons, Ritz Carlton, Fairmont, Westin, Hyatt, Holiday Inn, Hilton, Marriott and other organizations such as Cara Operations Ltd., Compass Group, Oliver & Bonacini Restaurants, Expedia, Travelocity, Air Canada Vacations, Tourism Toronto and many more.

Work Placement

A key feature of the program is the work placement at the end of the second semester. This field placement provides you with the vital hands-on experience that is highly valued by employers. Gain valuable work experience needed to get a job while making industry contacts.

The placement process is competitive. Your work history will dictate the opportunity as employers require entry-level work experience. During an industry placement, you will receive hands-on experience, network with industry professionals while working under their experienced direction, and showcase skills and knowledge. Placements provide the opportunity for employers to evaluate students’ performance and assess their interest in hiring a student upon graduation.

Curriculum Notes

Note: Semester one is common for both profiles.