Hospitality and Tourism Operations Management

Hospitality and Tourism Operations Management (2016-2017)

How to Apply

Program Code



Program Length

Two semesters, beginning in September


Contact Information

Jessica Estrela, program support officer


The 2016/2017 fee for two semesters is
– domestic $6,028.12
– international $14,800.
Amounts listed are the total of tuition, lab and material fees, student service and auxiliary fees for the first two semesters of the 2016/2017 academic year. Fees are subject to change.

Approximate additional costs are: textbooks and supplies – $650 per semester; plus nominal fees to cover the costs of industry field trips in specific courses.


Start DatesAvailability
2016 SeptemberOpen

Admission Requirements

To be eligible for admission, you must possess the following:
• A bachelor’s degree

All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

Selection: Admission selection is based on the academic criteria indicated. Meeting minimum eligibility requirements does not guarantee admission.

Our Program

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries. Gain the skills needed for a career in tourism and hospitality management, both in Canada and internationally.

The program covers all areas of the tourism industry, from human resources to strategic business planning. The curriculum brings the industry into the classroom and the student to the industry.

The Humber Advantage
– Examine key concepts such as tourism and hospitality marketing, event planning, human resources, e-business, revenue management, food and beverage management, strategic business planning, globalization and sustainability, and the industry’s evolving issues and challenges. Enjoy small class sizes and faculty with extensive industry experience and strong tourism industry connections.
– Eight-week work placements provide on-the-job experience and career focused contacts.

List of Courses

How to Apply

Your Career

Take off on a new career in the hospitality and tourism industry.

The global tourism industry is dynamic and ever-changing with over one billion people travelling the world in a single year. International tourism continues to grow 5 per cent annually, accounting for more than an additional 52 million international tourists. The Canadian Tourism Human Resource Council projects that the potential labour shortage in tourism services in Canada could reach more than 228,000 full-year jobs by 2030.

Establish your hospitality and tourism career in a number of diverse sectors including:
– tourist attractions
– hotels and accommodations
– tour operations
– food and beverage

– event planning
– transportation
– destination marketing.

Humber Hospitality and Tourism Operations Management graduates work for local and international hotels, cruise lines, travel promotion agencies, event planning firms, restaurants, airlines, and various other tourism related businesses and agencies.

Professional Accreditation, Endorsement and Recognition

Students have the opportunity to earn the following professional accreditation, endorsement and recognition:
– Wine & Spirit Education Trust (WSET) Level 1 and Level 2 certifications

Our Industry Partnerships

The School of Hospitality, Recreation & Tourism has more than 700 industry partners who provide added value to students with field trips, guest speaker presentations, and case studies to form valuable components of the Hospitality and Tourism Operations Management postgraduate program. Partners provide work placements for students, fund capital projects such as labs and more than $60,000 in awards and scholarships, and also frequently employ Humber graduates. These partners include Four Seasons, Ritz Carlton, Fairmont, Westin, Hyatt, Intercontinental Hotels Group, Hilton, Marriott and other organizations such as Cara Operations Ltd., Compass Group, Oliver & Bonacini Restaurants, Expedia, Travelocity, Air Canada Vacations, Tourism Toronto and many more.

Work Placement

A key feature of the program is the work placement at the end of the second semester. This placement provides you with the vital hands-on experience that is highly valued by employers. Gain valuable work experience needed to get a job while making industry contacts.

The placement process is competitive. Your work history will dictate the opportunity as employers require entry-level work experience. During an industry placement, you will receive hands-on experience, network with industry professionals while working under their experienced direction, and showcase skills and knowledge. Placements provide the opportunity for employers to evaluate students’ performance and assess their interest in hiring a student upon graduation.


Upcoming Events

2:00pm to 3:00pm

Tour de Lake Orientation Bike Ride

Join us on Tuesday, September 6 2016 for our Tour de Lake Orientation Bike Ride at the Humber Lakeshore Campus. This is your chance to tour the...