Tourism Management – Travel Industry Services (Formerly Tourism and Travel) - Humber College

Our Program

Our tourism program provides you with an education that you can apply in all aspects of the travel trade, and become a leader in your field. Students study a variety of courses from fundamental travel and tourism operations to business management courses. Some examples include: Niche Tourism, Cruise Industry, Tour Development and Planning, Travel Law, International and Sustainable Tourism, Entrepreneurship, World Geography and Travel Marketing. The program also includes extensive computer training with industry-related software and computer systems. The second year offers elective courses including: the opportunity to plan and experience an international trip, destination representation, airline global distribution technology and participation in the Study@Sea program.

We offer numerous opportunities to network with business leaders through guest speakers, job fairs and conferences. You will have the opportunity to earn multiple industry certifications and to participate in our Study Abroad programs.

Fast-track program – First semester (January to April) is immediately followed by the second semester (May to July), resulting in a shorter summer break.

Students enter semester three in September, completing the two-year program in just 16 months.

Your Career

Your Career
Your diploma in Tourism Management is the launching pad for a truly fabulous career. Work in the world’s largest and fastest growing industry. Our program incorporates a broad range of innovative and relevant courses, a work placement and various travel opportunities. Establish your career in sales, marketing, customer service, operations, reservations, product planning and inventory management. You’ll have the opportunity to work in other Canadian and international markets with leading cruise lines and destination management companies.
Professional Accreditation
This program includes the opportunity to earn provincial/national certifications, which are either included in the curriculum or graduates will be fully prepared to take the exams to earn them. These include: Certified Travel Counsellor (CTC), Certified Travel Manager (CTM), Travel Industry Standards Certification (TICO), Adventure Travel Specialist and Destination Specialist Certification.

International Exchange.
Industry Partnerships
Humber’s program is recognized by the industry as the leader in tourism education and more than 300 partners/employers seek out our students as their first choice candidates. Industry partners for this program include Nolitours, Transat Holidays, Air Transat, Air Canada Vacations, Globus/Cosmos, American Express, Sears Travel, Thomas Cook, Sunquest, Signature Vacations, Trafalgar Tours, Sunwing Vacations, Porter Airlines, Carlson Marketing, and many independent travel agencies, tour operators and destination management companies.

This program is endorsed by the Canadian Institute of Travel Counsellors (CITC) and Humber is a full member of CLIA (Cruise Lines International Association), ACTA (Association of Canadian Travel Agents) and ISTTE (International Society of Travel and Tourism Educators).

Workplacement
Valuable work experience is incorporated through the mandatory internship. The work placement takes place in the fourth semester and is 32 hours per week for nine weeks.

Admission Requirement
- Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status
- Grade 12 English (ENG4C or ENG4U). If English is not your first language visit the English Language Proficiency Policy
- Two Grade 11 or Grade 12 C, U or M courses in addition to those listed above
- Applicants who do not possess the required courses may complete admission testing to determine equivalencies. Invitation and booking of admission testing is done using the email address provided on the online application
Note: For further information, refer to the Selection Procedures section in this publication.

Meeting the minimum requirements does not guarantee admission to the program.

Additional Information
Optional Travel Opportunities
- Plan and experience a trip to Central America or the Caribbean islands
- Participate in eco-adventure activities in northern Ontario
- Study@Sea travel elective in the fourth semester
International
There is an opportunity for qualified students to complete their fourth semester in France. This program is operated in partnership with Certified Educational Programs Abroad (CEPA Europe) and is located at the historic Château de Portalès in Strasbourg, France. The program includes seven weeks of classroom instruction, combined with a one-week grand tour of France.

Qualified students also have the opportunity to study and travel overseas with our study-abroad experiences, which are undertaken with international universities and colleges in Asia, Europe and the Caribbean.Qualified students also have the opportunity to study and travel overseas with our study-abroad experiences, which are undertaken with international universities and colleges in Asia, Europe and the Caribbean.
Study Options
Qualified graduates with an overall GPA of 75 per cent or more will be considered for admission to year two of Humber’s Bachelor of Applied Business – Tourism Management degree program 22081. Graduates may then complete the degree with the equivalent of six semesters of full-time study plus a paid work term.

Graduates must also possess ENG4U or Humber’s COMM 200 or COMM 300 with a grade of 70 per cent or more, plus any Grade 12 U level Mathematics or Humber’s BMAT 220 Mathematics of Finance and BSTA 300 Business Statistics with an average grade of 70 per cent or more. To apply, please complete and submit the online application form.

For detailed information, visit our website at humber.ca/transferguide.

Fees
The 2012/2013 fee for two semesters is

– domestic $3,435.48

– international $12,800.

Amounts listed are the total of tuition, lab and material fees, student service and auxiliary fees for the first two semesters of the 2012/2013 academic year.

Fees are subject to change.

For more information visit Fees and Financial Assistance.

Additional Costs
Additional Costs
$250 per semester – textbooks, study materials. Optional electives costs: $150 – adventure/eco trips in Ontario (TRAV 262 Niche Tourism) and $50 to $100 per specialist certificate (TRAV 258 Destination Specialist – Online); $1,500 – (optional) international trip (TRAV 251 Trip Planning/Travel Experience).

Curriculum

Semester 1
Course Code	Course	Credits
COMM 200	College Writing Skills College Writing Skills Course Code: COMM 200 Credits: 3 College Writing Skills emphasizes elements of the writing process. Although subject matter and format may change from one program to another, the skills necessary for effective writing remain the same, as do the professional standards that all Humber students are expected to attain. Students will practice the reading and writing skills that will be valuable in their college programs and build a strong base for professional business writing. Those students who plan to further their studies will develop the fundamental skills for writing acceptable academic English. To help students reach these goals, the course covers the following: analytical reading and critical thinking; essay organization and development; and the elements of clear writing, including grammar and punctuation skills. To complete COMM 200 successfully, students must produce writing that meets or surpasses the minimum departmental standards as set out in the attached criterion sheet.	3
HRT. 102	Introduction to Software Applications Introduction to Software Applications Course Code: HRT. 102 Credits: 3 This software applications course introduces you to the Microsoft Office 2010 home/student package. At the end of the course, you should be able to produce documents in Word, spreadsheets in Excel, and presentations in PowerPoint. You must work independently and complete this course using an on-line format. In addition, you are required to attend two mandatory classes in a classroom, and to write the final exam in a classroom at the college.	3
HRT. 115	iSucceed in Hospitality and Tourism iSucceed in Hospitality and Tourism Course Code: HRT. 115 Credits: 0 The iSucceed in Hospitality and Tourism course offers students information and insights into the hospitality and tourism programs, and identifies the many resources and services available to help ensure a successful education at Humber. Student will examine the policies and procedures in place for the School of Hospitality, Recreation & Tourism. Additionally, students will explore career opportunities and pathways in this industry. Industry guest speakers will discuss industry?s expectations of attitude, skills and competencies for a successful career.	0
HRT. 130	Service Excellence Service Excellence Course Code: HRT. 130 Credits: 3 This course is focused on developing the student's ability to deliver service excellence - a term used to describe the levels of service that customers seek to receive from an operator in any one of the many tourism industries. This course defines service and the many concepts associated with its delivery at its highest level and provides students the opportunity to develop and practice service excellence strategies and skills that they will be able to use in their future careers.	3
HUMA 024	Humanities: An Introduction to Arts and Science Humanities: An Introduction to Arts and Science Course Code: HUMA 024 Credits: 3 The Humanities course focuses on fundamental questions individuals ask of themselves as they proceed through life. Why are we the way we are? Do we have free will or are we prisoners of our past experience or our biological inheritance? What motivates societies to change? Why do societal changes so often divide people into opposing camps? Why do so many people find contemporary life at home, at work, and in the community unfulfilling? What constitutes good government? How should injustice be fought? Can nations successfully deal with global problems? What is science and how does it differ from other kinds of inquiry? Can scientists provide solutions to the problems we face? What is art and does it offer answers of its own? What is its relationship to beauty, to knowledge, and to ethics? Is objectivity about art (or anything) possible? These questions are organized into units that begin with issues concerning the nature of the individual and then extend outward to various social, cultural and physical contexts. The issues explored in this course are too complex to have any one right answer. Rather, individuals must search for answers that make sense of their experiences via various theoretical perspectives. The Humanities course supports this endeavour through study of different thinkers presented in the readings and exploration of different points of view explored in class discussions. ESL students should consider taking the ESL Humanities course. Students may transfer into ESL Humanities (HESL 024) either at the Registrar?s Office or the School of Liberal Arts & Sciences Office (K201) on a first-come, first-served basis before the Last Day to Add.	3
TRAV 107	Travel Industry Fundamentals Travel Industry Fundamentals Course Code: TRAV 107 Credits: 3 This course introduces student to the travel and tourism industry in Canada. Various career opportunities in the travel services sector will be explored and the role of various travel associations identified. Students will learn to select and price services and products to match clients’ motivations, needs and expectations using different modes of transportation; coach, car and rail. Field excursion(s) will provide experiential learning and introduce students to tourist attractions and transportation hubs and/or modes featured in the travel industry.	3
TRAV 117	The Cruise Industry The Cruise Industry Course Code: TRAV 117 Credits: 3 The cruise industry is one of the fastest growing segments in the travel industry worldwide. This course introduces student to the leisure cruise vacation market and its importance in the global tourism industry. Students will learn to examine various cruise lines resources and will be positioned to effectively sell leisure cruises using information from CLIA (Cruise Lines International Associations), tour operators and individual cruise lines.	3
TRAV 121	World Destinations 1 World Destinations 1 Course Code: TRAV 121 Credits: 3 This course will focus on tourism within Canada, United States, Mexico, Caribbean, Central and South America, Middle East, and Africa. The student will become familiar with countries, major cities and tourist attractions in these tourist regions. In groups, students will research and produce a sales brochure on a specific tourist destination. The course will focus on selling the destinations to prospective tourists based on their motivations, needs and expectations.	3

Semester 2
Course Code	Course	Credits
COMM 300	Business Writing Skills Business Writing Skills Course Code: COMM 300 Credits: 3 Business Writing Skills introduces students to the strategies of effective written workplace communication. This course is designed to build on and reinforce the writing skills developed in COMM 200 and requires students to apply these skills to vocationally relevant assignments. Students will learn how to select and organize pertinent information according to purpose and audience and will practise presenting their ideas clearly, precisely, and effectively in various written formats. To complete COMM 300 successfully, students must produce writing that meets or surpasses the minimum departmental standards as set out in the criterion sheet.	3
GNED 000	General Education Elective General Education Elective Course Code: GNED 000 Credits: 3 The following courses represent the GNED General Education electives that you can choose from as part of your program's curriculum. Anthropology ANTH 002 Anthropology ANTH 005 Cultural Anthropology Economics ECON 004 People, Money and Markets ECON 005 Real-Life Economics ECON 006 The History of Money Geography GEOG 010 The Nature of Ontario GEOG 012 Political Geography: Conflict and International Affairs History CULS 300 Encounter with Latin America HIST 003 Monsters of the 20th Century HIST 017 History of War HIST 018 Making of the Modern World HIST 020 The Good, The Bad and The Ugly HIST 022 The Age of Europe: From the Enlightenment to 1989 MILE 100 Italy: History and Culture MILE 110 Great Cities: USA Humanities HESL 024 ESL ˗ Humanities: An Introduction to Arts and Sciences HESL 035 ESL ˗ World Religions: Western and Eastern Traditions HUMA 024 Humanities: An Introduction to Arts and Sciences HUMA 026 The Arts and the 21st Century Imagination: Longing for Paradise HUMA 028 Popular Culture: Shaping How We Live HUMA 029 Musical Pioneers HUMA 035 World Religions: Western and Eastern Traditions HUMA 036 China: The Next Superpower HUMA 037 Art Matters HUMA 038 Understanding Movies: An Introduction to Film Studies HUMA 039 Digital Culture HUMA 040 Law and Society HUMA 041 Exploring Music and Film HUMA 042 Vampires in Film and Literature HUMA 043 Crossing Borders: Migration and Culture HUMA 044 Ordinary Heroes: Extraordinary Lives HUMA 045 The Body: Beauty, Sex and Consumerism HUMA 046 Art and Artists – Money, Madness and Masterpieces HUMA 050 God, Religion and Science HUMA 060 The World of Myths and Legends HUMA 084 Pulp Fiction SPN. 100 Introductory Spanish 1 Literature ENGE 025 ESL Literature: Introduction ENGL 039 Dark Days Ahead ENGL 046 Contemporary Fiction ENGL 047 Life Stories ENGL 048 Voices from the Underground: Modern Narratives of the Self Philosophy PHIL 001 Ideas: An Introduction to Philosophy PHIL 008 The Love of Wisdom: An Introduction to Philosophy PHIL 017 Ethical Issues PHIL 022 Justice PHIL 025 Philosophy of Love and Sex PHIL 027 Business Ethics PHIL 028 Success PHIL 029 Violence, Order and Justice: An Introduction to Poltical Philosophy PHIL 030 Environmental Ethics Political Science BEH. 002 Surveying Society POLS 004 Morality, Democracy and Politics POLS 019 Globalization POLS 023 War and Terrorism POLS 024 Justice, Equality and Rights POLS 025 Environmental Policy and Economics POLS 104 Introduction to Politics Psychology PSYC 001 Psychology: Introduction PSYC 002 Psychology: Developmental PSYC 003 Psychology: Social PSYC 004 Psychology: Abnormal PSYC 007 Psychology of Sport PSYC 105 Psychology Applied - Recreation Leadership PSYC 121 Psychology Applied 1: Paramedic PSYC 122 Psychology Applied 2: Paramedic PSYC 123 Psychology Applied 3: Paramedic Science SCIE 008 Water: A Life or Death Issue SCIE 013 Astronomy: The Evolving Universe SCIE 016 Origins of Life SCIE 019 Dangerous Earth SCIE 020 The Universe in a Lab SCIE 021 The Environment SCIE 022 Global Warming Concepts SCIE 023 Astrobiology: Life in the Universe SCIE 024 Discovering Dinosaurs SCIE 028 The Science of Everything Sociology SOCE 006 ESL Canadian Society and Culture SOCE 037 ESL: Canada Today SOCE 039 ESL ˗ Citizenship, Immigration and Democracy SOCI 002 Sociology: Introduction SOCI 006 Canadian Society and Culture SOCI 014 AlterNative Pathways: Aboriginal People in Canada SOCI 019 Sport and Society SOCI 027 Environmental Citizenship SOCI 029 Understanding Diversity: The World in Canada SOCI 032 Gender, Power and Society SOCI 033 Sociology of Cultural Difference SOCI 034 Society and Conflict SOCI 036 Issues in Crime SOCI 037 Sociology of Fashion SOCI 038 Sociology of Food SOCI 040 Sociology of the Family SOCI 041 Risky Business: Living in a Dangerous World SOCI 042 Culture, Technology and Identity SOCI 046 Sociology of the Emotions SOCI 047 Leadership SOCI 048 Corporations, Modern Capitalism and Economic Disorder SOCI 049 Imagining the City SOCI 075 Racism and Discrimination SOCI 077 Introduction to Intercultural Communication	3
HRT. 212	Hospitality Tourism Careers Hospitality Tourism Careers Course Code: HRT. 212 Credits: 3 This course is an introduction to the professional standards and career planning skills required for success within the tourism and hospitality industries. The student will practice skills in resume development, interviewing, job search, networking and career planning. The student will also be introduced to potential career path opportunities within the tourism and hospitality industries. In addition, students will receive a comprehensive outline of internship requirements, specific to their program, which will assist the student in preparing for their industry internships.	3
TRAV 116	Tour Design - Pricing and Costing Tour Design - Pricing and Costing Course Code: TRAV 116 Credits: 3 This course will familiarize the student with industry terminology, distribution channels, and package tour pricing and programs. Through studying a variety of vacation scenarios and tour operator programs, the student will learn to interpret, price, quote, and remit appropriate funds. Students will also use SIREV and/or RESPRO computer system to research various tour components and packages. Through this analysis the student will become familiar with several destinations and products marketed as packaged and FIT tours from the Ontario market. Students will be using Excel Microsoft software to cost various packages.	3
TRAV 119	Travel Accounting and Business Practices Travel Accounting and Business Practices Course Code: TRAV 119 Credits: 3 This course introduces the student to the basics of accounting and an understanding of the financial applications specific to the travel industry. The basic principles of accounting are taught in addition to the specific information reports. Learners will compile and complete a variety of client files paying particular attention to administrative legalities, accounting principles and reporting instruments.	3
TRAV 120	Airline Pricing/Distribution and Apollo GDS Training Airline Pricing/Distribution and Apollo GDS Training Course Code: TRAV 120 Credits: 3 This course is designed to enable learners to determine the cost of air transportation for a variety of domestic and trans-border itineraries using a range of distribution channels. The student will be introduced to the Apollo Computer Reservation System to price and book travel arrangements. This course will also utilize the Internet to identify its role in consumer decision making and an online distribution channel.	3
TRAV 141	World Destinations 2 World Destinations 2 Course Code: TRAV 141 Credits: 3 This course concentrates on the development and marketing of tourist destinations in Europe, Asia and Pacific. Through individual research, lectures and student-driven audio-visual presentations, the student will become familiar with tourism geography of the areas covered. Current events, affecting tourism in the areas studied, will be discussed as they occur. The course will focus on selling the destinations to prospective tourists based on their motivations, needs and expectations.	3

Semester 3
Course Code	Course	Credits
GNED 000	General Education Elective General Education Elective Course Code: GNED 000 Credits: 3 The following courses represent the GNED General Education electives that you can choose from as part of your program's curriculum. Anthropology ANTH 002 Anthropology ANTH 005 Cultural Anthropology Economics ECON 004 People, Money and Markets ECON 005 Real-Life Economics ECON 006 The History of Money Geography GEOG 010 The Nature of Ontario GEOG 012 Political Geography: Conflict and International Affairs History CULS 300 Encounter with Latin America HIST 003 Monsters of the 20th Century HIST 017 History of War HIST 018 Making of the Modern World HIST 020 The Good, The Bad and The Ugly HIST 022 The Age of Europe: From the Enlightenment to 1989 MILE 100 Italy: History and Culture MILE 110 Great Cities: USA Humanities HESL 024 ESL ˗ Humanities: An Introduction to Arts and Sciences HESL 035 ESL ˗ World Religions: Western and Eastern Traditions HUMA 024 Humanities: An Introduction to Arts and Sciences HUMA 026 The Arts and the 21st Century Imagination: Longing for Paradise HUMA 028 Popular Culture: Shaping How We Live HUMA 029 Musical Pioneers HUMA 035 World Religions: Western and Eastern Traditions HUMA 036 China: The Next Superpower HUMA 037 Art Matters HUMA 038 Understanding Movies: An Introduction to Film Studies HUMA 039 Digital Culture HUMA 040 Law and Society HUMA 041 Exploring Music and Film HUMA 042 Vampires in Film and Literature HUMA 043 Crossing Borders: Migration and Culture HUMA 044 Ordinary Heroes: Extraordinary Lives HUMA 045 The Body: Beauty, Sex and Consumerism HUMA 046 Art and Artists – Money, Madness and Masterpieces HUMA 050 God, Religion and Science HUMA 060 The World of Myths and Legends HUMA 084 Pulp Fiction SPN. 100 Introductory Spanish 1 Literature ENGE 025 ESL Literature: Introduction ENGL 039 Dark Days Ahead ENGL 046 Contemporary Fiction ENGL 047 Life Stories ENGL 048 Voices from the Underground: Modern Narratives of the Self Philosophy PHIL 001 Ideas: An Introduction to Philosophy PHIL 008 The Love of Wisdom: An Introduction to Philosophy PHIL 017 Ethical Issues PHIL 022 Justice PHIL 025 Philosophy of Love and Sex PHIL 027 Business Ethics PHIL 028 Success PHIL 029 Violence, Order and Justice: An Introduction to Poltical Philosophy PHIL 030 Environmental Ethics Political Science BEH. 002 Surveying Society POLS 004 Morality, Democracy and Politics POLS 019 Globalization POLS 023 War and Terrorism POLS 024 Justice, Equality and Rights POLS 025 Environmental Policy and Economics POLS 104 Introduction to Politics Psychology PSYC 001 Psychology: Introduction PSYC 002 Psychology: Developmental PSYC 003 Psychology: Social PSYC 004 Psychology: Abnormal PSYC 007 Psychology of Sport PSYC 105 Psychology Applied - Recreation Leadership PSYC 121 Psychology Applied 1: Paramedic PSYC 122 Psychology Applied 2: Paramedic PSYC 123 Psychology Applied 3: Paramedic Science SCIE 008 Water: A Life or Death Issue SCIE 013 Astronomy: The Evolving Universe SCIE 016 Origins of Life SCIE 019 Dangerous Earth SCIE 020 The Universe in a Lab SCIE 021 The Environment SCIE 022 Global Warming Concepts SCIE 023 Astrobiology: Life in the Universe SCIE 024 Discovering Dinosaurs SCIE 028 The Science of Everything Sociology SOCE 006 ESL Canadian Society and Culture SOCE 037 ESL: Canada Today SOCE 039 ESL ˗ Citizenship, Immigration and Democracy SOCI 002 Sociology: Introduction SOCI 006 Canadian Society and Culture SOCI 014 AlterNative Pathways: Aboriginal People in Canada SOCI 019 Sport and Society SOCI 027 Environmental Citizenship SOCI 029 Understanding Diversity: The World in Canada SOCI 032 Gender, Power and Society SOCI 033 Sociology of Cultural Difference SOCI 034 Society and Conflict SOCI 036 Issues in Crime SOCI 037 Sociology of Fashion SOCI 038 Sociology of Food SOCI 040 Sociology of the Family SOCI 041 Risky Business: Living in a Dangerous World SOCI 042 Culture, Technology and Identity SOCI 046 Sociology of the Emotions SOCI 047 Leadership SOCI 048 Corporations, Modern Capitalism and Economic Disorder SOCI 049 Imagining the City SOCI 075 Racism and Discrimination SOCI 077 Introduction to Intercultural Communication	3
TRAV 241	World Destinations World Destinations Course Code: TRAV 241 Credits: 3 The following courses represent the GNED General Education electives that you can choose from as part of your program's curriculum. Anthropology ANTH 002 Anthropology ANTH 005 Cultural Anthropology Economics ECON 004 People, Money and Markets ECON 005 Real-Life Economics ECON 006 The History of Money Geography GEOG 010 The Nature of Ontario GEOG 012 Political Geography: Conflict and International Affairs History CULS 300 Encounter with Latin America HIST 003 Monsters of the 20th Century HIST 017 History of War HIST 018 Making of the Modern World HIST 020 The Good, The Bad and The Ugly HIST 022 The Age of Europe: From the Enlightenment to 1989 MILE 100 Italy: History and Culture MILE 110 Great Cities: USA Humanities HESL 024 ESL ˗ Humanities: An Introduction to Arts and Sciences HESL 035 ESL ˗ World Religions: Western and Eastern Traditions HUMA 024 Humanities: An Introduction to Arts and Sciences HUMA 026 The Arts and the 21st Century Imagination: Longing for Paradise HUMA 028 Popular Culture: Shaping How We Live HUMA 029 Musical Pioneers HUMA 035 World Religions: Western and Eastern Traditions HUMA 036 China: The Next Superpower HUMA 037 Art Matters HUMA 038 Understanding Movies: An Introduction to Film Studies HUMA 039 Digital Culture HUMA 040 Law and Society HUMA 041 Exploring Music and Film HUMA 042 Vampires in Film and Literature HUMA 043 Crossing Borders: Migration and Culture HUMA 044 Ordinary Heroes: Extraordinary Lives HUMA 045 The Body: Beauty, Sex and Consumerism HUMA 046 Art and Artists – Money, Madness and Masterpieces HUMA 050 God, Religion and Science HUMA 060 The World of Myths and Legends HUMA 084 Pulp Fiction SPN. 100 Introductory Spanish 1 Literature ENGE 025 ESL Literature: Introduction ENGL 039 Dark Days Ahead ENGL 046 Contemporary Fiction ENGL 047 Life Stories ENGL 048 Voices from the Underground: Modern Narratives of the Self Philosophy PHIL 001 Ideas: An Introduction to Philosophy PHIL 008 The Love of Wisdom: An Introduction to Philosophy PHIL 017 Ethical Issues PHIL 022 Justice PHIL 025 Philosophy of Love and Sex PHIL 027 Business Ethics PHIL 028 Success PHIL 029 Violence, Order and Justice: An Introduction to Poltical Philosophy PHIL 030 Environmental Ethics Political Science BEH. 002 Surveying Society POLS 004 Morality, Democracy and Politics POLS 019 Globalization POLS 023 War and Terrorism POLS 024 Justice, Equality and Rights POLS 025 Environmental Policy and Economics POLS 104 Introduction to Politics Psychology PSYC 001 Psychology: Introduction PSYC 002 Psychology: Developmental PSYC 003 Psychology: Social PSYC 004 Psychology: Abnormal PSYC 007 Psychology of Sport PSYC 105 Psychology Applied - Recreation Leadership PSYC 121 Psychology Applied 1: Paramedic PSYC 122 Psychology Applied 2: Paramedic PSYC 123 Psychology Applied 3: Paramedic Science SCIE 008 Water: A Life or Death Issue SCIE 013 Astronomy: The Evolving Universe SCIE 016 Origins of Life SCIE 019 Dangerous Earth SCIE 020 The Universe in a Lab SCIE 021 The Environment SCIE 022 Global Warming Concepts SCIE 023 Astrobiology: Life in the Universe SCIE 024 Discovering Dinosaurs SCIE 028 The Science of Everything Sociology SOCE 006 ESL Canadian Society and Culture SOCE 037 ESL: Canada Today SOCE 039 ESL ˗ Citizenship, Immigration and Democracy SOCI 002 Sociology: Introduction SOCI 006 Canadian Society and Culture SOCI 014 AlterNative Pathways: Aboriginal People in Canada SOCI 019 Sport and Society SOCI 027 Environmental Citizenship SOCI 029 Understanding Diversity: The World in Canada SOCI 032 Gender, Power and Society SOCI 033 Sociology of Cultural Difference SOCI 034 Society and Conflict SOCI 036 Issues in Crime SOCI 037 Sociology of Fashion SOCI 038 Sociology of Food SOCI 040 Sociology of the Family SOCI 041 Risky Business: Living in a Dangerous World SOCI 042 Culture, Technology and Identity SOCI 046 Sociology of the Emotions SOCI 047 Leadership SOCI 048 Corporations, Modern Capitalism and Economic Disorder SOCI 049 Imagining the City SOCI 075 Racism and Discrimination SOCI 077 Introduction to Intercultural Communication	3
TRAV 255	Travel Law and Insurance Travel Law and Insurance Course Code: TRAV 255 Credits: 3 This course will introduce students to the legislation that governs the travel industry in Canada and Ontario. Students will examine the roles and responsibilities of the Travel Industry Council of Ontario in its administration of the Ontario Travel Industry Act and the Compensation Fund. Small Claims Court procedures and legal terms and conditions contained in travel brochures will also be examined. Students will be prepared to write the TICO Education Standards Certification exam. Students will examine various types of travel insurance available to provide coverage appropriate to the clients’ needs as required by law, and correctly price premiums in a variety of scenarios.	3
TRAV 263	Marketing for Tourism Marketing for Tourism Course Code: TRAV 263 Credits: 4 This course will introduce students to the core principles of marketing and selling tourism and hospitality products and services. The structure of the course is designed to establish an application of marketing concepts and steps necessary to develop a marketing plan. This course will enable students to recognize and apply a variety of sales techniques and strategies, matching tourism and hospitality products and services with customer needs, motivations and expectations. Emphasis will be on developing confidence and professionalism in the selling interaction and enhancing the student’s communications, listening, and problem-solving skills. The importance of customer relationship management and retention strategies will be explored. Students will be introduced to concepts, strategies, and opportunities in the context of the internet and web-based marketing and sales.	4

Choose two of the following:
Course Code	Course	Credits
HOTL 220	Casino, Resorts and Spa Operations Management Casino, Resorts and Spa Operations Management Course Code: HOTL 220 Credits: 3 This course is an introduction to the casino, resorts, and spa sectors of the tourism industry. In the casino module, the student will study the exploding phenomena of gambling as a form of recreation. The resorts module will look at the unique differences in resort properties, as compared to the typical hotel property. The spa module will explore the evolution of the spa industry from the ancient civilizations to the convergence of integrating spas, medicine, health care, tourism and hospitality into a marketable package to the guest. All three modules will be linked together by the following threads: tourism significance and marketing, direct and secondary revenue impact, and job and career development.	3
TRAV 251	Trip Planning and Travel Experience Trip Planning and Travel Experience Course Code: TRAV 251 Credits: 3 Students will experience, through theory and hands-on participation, the wide variety of elements involved in the development, design, execution, and evaluation of a group trip to an international destination. Students will learn how to set objectives, allocate resources, complete budget proposals, and co-ordinate team efforts to organize a student group trip.	3
TRAV 252	Advanced GDS and International Air Costing Advanced GDS and International Air Costing Course Code: TRAV 252 Credits: 3 This course will build on the skills and knowledge acquired in TRAV120 Airline Pricing/Distribution and Apollo GDS. Students will expand their ability to accurately interpret rules and complete fare construction to include International itineraries using different channels of distribution (GDS, online, charter and consolidator sites). Students will also continue to build their working knowledge of the Apollo Reservation System and will explore alternative Windows and web-based travel programs used in the travel industry.	3
TRAV 253	International Fits and Inbound Travel - Online International Fits and Inbound Travel - Online Course Code: TRAV 253 Credits: 3 This online course will enable students to design, price and package international travel itineraries that will satisfy the diverse needs of the world traveller.	3
TRAV 258	Destination Specialist - Online Destination Specialist - Online Course Code: TRAV 258 Credits: 3 The Destination/Product Specialist course gives a student an opportunity to gain in-depth knowledge in a chosen destination and/or product. The content of the course is offered and delivered by a respective tourist board, tourism association or travel institute. An industry certificate will be issued upon completion of the chosen modules. Full certification can be obtained once fully employed in the industry and selling the destination or the product.	3
TRAV 262	Niche Tourism Niche Tourism Course Code: TRAV 262 Credits: 3 Niche Tourism, also known as specialty tourism, refers to tourism products and experiences that appeal to a small but often dedicated market. Students will identify niche markets, and products and companies that specialize in this sector. Using examples, from Canada and around the globe, students will explore topics such as cultural identity, key customer motivators, attitude, and other considerations. This course will also examine tourism’s natural relationship to the environment, and the origin and development of adventure and ecotourism. Students will participate in experiential learning through an adventure/eco field trip in Ontario.	3

Semester 4 (Six weeks in class)
Course Code	Course	Credits
HRT. 232	International and Sustainable Tourism International and Sustainable Tourism Course Code: HRT. 232 Credits: 3 This course examines the growth of international tourism destinations, the impacts of globalization, and the concepts of sustainable tourism. This course will highlight the factors influencing international tourism demand, and the role of the factors in the development of destinations. The course explores sustainable tourism, and the key themes and challenges for destinations and suppliers of tourism. Students will research the economic, environmental and cultural impacts of tourism in the context of sustainable and responsible tourism. The greening of tourism products and services, and the Canadian and international markets will be analyzed.	3
TRAV 256	Group Travel Group Travel Course Code: TRAV 256 Credits: 3 In this course students will be introduced to the operations, pricing, and marketing strategies relative to leisure group travel. Students will explore various aspects of these markets including traditional leisure and special interest groups. Students will design a group tour and deliver a group sales presentation to a classroom audience.	3
TRAV 260	Industry Internship Industry Internship Course Code: TRAV 260 Credits: 9 The internship will provide the student with hands-on practical work experience in the tourism industry. It consists of a nine-week training placement in an approved sector, and is based on a 32-hour training week (total of 288 hours). Students will have an opportunity to observe and learn from experienced personnel in a real-life working setting, while integrating a competency based internship schedule as a framework for learning. The internship will present the student with the opportunity to train with travel and tourism operators, marketing boards, travel agencies and airlines. The internship is designed to meet industry-defined standards that reinforce the skills and knowledge identified by the industry as essential for professional and skilled performance.	9

Choose one of the following:
Course Code	Course	Credits
HRT. 231	Entrepreneurship Entrepreneurship Course Code: HRT. 231 Credits: 3 This course deals with the key components of entrepreneurship, starting from the identification of a concept to the development of a business plan. Using a practical approach, the student will progress through various modules that are key to starting a new business. Franchising and buying an existing business will also be covered.	3
TRAV 250	Respro – Automated Tour Reservation System Respro – Automated Tour Reservation System Course Code: TRAV 250 Credits: 3	3
TRAV 254	Sabre Conversion Apollo - Online Sabre Conversion Apollo - Online Course Code: TRAV 254 Credits: 3 Students will be expected to and fully able to demonstrate the full range of operational functions of the Sabre automated reservation system. The emphasis will be on full utilization of the Sabre CRS as a sales tool for the travel professional. This course is designed as an online independent, with in-class evaluation and problem solving.	3
TRAV 257	Destination Representation and Tour Conducting Destination Representation and Tour Conducting Course Code: TRAV 257 Credits: 3 This course examines the full range of functions of tour escorting/leading and destination representatives. This course is designed to introduce students to tour conductor and destination representative job tasks and responsibilities. Processes and procedures will be examined to help students make intelligent career choices.	3
TRAV 258	Destination Specialist - Online Destination Specialist - Online Course Code: TRAV 258 Credits: 3 The Destination/Product Specialist course gives a student an opportunity to gain in-depth knowledge in a chosen destination and/or product. The content of the course is offered and delivered by a respective tourist board, tourism association or travel institute. An industry certificate will be issued upon completion of the chosen modules. Full certification can be obtained once fully employed in the industry and selling the destination or the product.	3
TRAV 259	Study@Sea Study@Sea Course Code: TRAV 259 Credits: 3 Study@Sea is an experiential multi-country learning opportunity in partnership with the Institute for Shipboard Education on their branded Enrichment Voyages. This is a new style of cruising that focuses on the exploration and study of cultures around the world. Students will learn about the history, politics, culture and environment of the countries being visited through enrichment lectures and interactive workshops delivered by academic faculty. At each destination, students will have the opportunity first hand to engage in adventure, eco, cultural or community outreach programs and to connect with diverse people for an authentic and inspiring experience. Touring destinations and attractions, students will apply skills in professional conduct and assess and evaluate learning experiences.	3

Humber offers pathways from Ontario college diplomas to Humber degrees. Find out where your diploma can take you.
You can also choose another postsecondary institution. Humber has formal articulation agreements indicating the specific transfer arrangements from a Humber program to a particular degree program, as well as general policies on admissions at specific institutions. Click here to find out more.

School of Hospitality, Recreation & Tourism		Program Availability North Fall 2012: Open Winter 2013: Open
Type: Diploma	Campus: North
Program Code: 14061	Length: Four semesters, beginning in September and January
CONTACT INFORMATION: Mary Lendway, program co-ordinator \| 416.675.5000 \| HRTenquiry@humber.ca

Tourism Management – Travel Industry Services (Formerly Tourism and Travel)

School of Hospitality, Recreation & Tourism

Program Availability

Your Career

Semester 1

College Writing Skills

Introduction to Software Applications

iSucceed in Hospitality and Tourism

Service Excellence

Humanities: An Introduction to Arts and Science

Travel Industry Fundamentals

The Cruise Industry

World Destinations 1

Semester 2

Business Writing Skills

General Education Elective

Hospitality Tourism Careers

Tour Design - Pricing and Costing

Travel Accounting and Business Practices

Airline Pricing/Distribution and Apollo GDS Training

World Destinations 2

Semester 3

General Education Elective

World Destinations

Travel Law and Insurance

Marketing for Tourism

Choose two of the following:

Casino, Resorts and Spa Operations Management

Trip Planning and Travel Experience

Advanced GDS and International Air Costing

International Fits and Inbound Travel - Online

Destination Specialist - Online

Niche Tourism

Semester 4 (Six weeks in class)

International and Sustainable Tourism

Group Travel

Industry Internship

Choose one of the following:

Entrepreneurship

Respro – Automated Tour Reservation System

Sabre Conversion Apollo - Online

Destination Representation and Tour Conducting

Destination Specialist - Online

Study@Sea