When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whatever their scope, frequency or magnitude, you must intervene early, involve the employee, and uncover the true root causes in order to find the best possible solution. This course explains how you can detect, identify, and question problems in your workplace, and determine the impact when they occur. You will learn how to diagnose root causes, both external and internal, on your way to finding the best solution.
