Operations Management

Course Code: BMGT 203

Academic Year: 2021-2022

This course provides an overview of operations management, emphasizing the achievement of the highest levels of product and service quality while maintaining the lowest possible cost. The course focuses on the role of operations and logistics management in contributing to the competitiveness of the business enterprise. The major areas covered in this course include productivity improvement, managing quality, project management, process selection strategy, supply chain management, process and capacity planning and control, inventory management, forecasting, just-in-time production, push vs. pull production and enterprise resource planning. Please note that students who choose to take an online section of this course must write the final exam in person, at either the Humber North or Lakeshore campus, or, if located more than 100km from the campus, through an approved proctoring facility. Any costs associated with this are the sole responsibility of the student.