Mailroom Tip Sheet

Follow these steps to ensure that your internal and external mail is
delivered promptly and efficiently.

  • Always include the mail recipient’s first and last name.
  • Always include the mail recipient’s department and/or room number (i.e., Facilities Management Department, NB130).
  • Make sure the address is legible. Print it if possible.
  • Avoid the use of abbreviations or acronyms.

Sample address for campus mail:

John Smith, Facilities Maintenance Department, NB130

Sample address for external mail:

John Smith
Facilities Maintenance Department, NB130
Humber College Institute of Technology & Advanced Learning
205 Humber College Boulevard
Toronto, ON M9W 5L7

Mail Pickup and Delivery Schedules

  • The Mailrooms at both North and Lakeshore campuses usually receive incoming mail from Canada Post between 9:30 am – 11:30 am.
  • Incoming mail (including campus mail) is delivered to the departments, usually by 12:30 pm.
  • Outgoing mail (including campus mail) is picked up at the same time as the incoming mail is delivered.
  • North Campus: Outgoing mail is sorted, metered and sent to Canada Post on the same day it is picked up from the department.
  • Lakeshore Campus: Outgoing mail is picked up by Canada Post the next morning, when they deliver the incoming mail (there is no separate Canada Post pickup in the afternoon).
  • Outgoing campus mail is sorted for delivery the next day, unless it is received by the Mailroom before 9:30 am and can be included in the morning mail delivery.

International Mail

  • All international mail is sent out via Canada Post with regular outgoing mail.
  • Exceptions: International mail from the Registration Department, University of Guelph-Humber and any international departments is sent out weekly on Fridays through a third party vendor.

Outgoing Courier Package Pickup and Delivery Schedules

  • Complete a Courier Request Form to request delivery of a package. Attach the form to your package.
  • Small, outgoing courier packages are picked up by the Mailroom staff at the same time as the outgoing mail. For larger packages, contact the Mailroom at ext. 4443 (North Campus)/ ext. 3245 (Lakeshore Campus) to arrange for pickup. (Large packages are bigger than 2ft. x 2ft. x 2ft and/or weigh more than 50lbs.)
  • Regular delivery: Outgoing packages received in the Mailroom by 2:00 pm will be picked up by the courier the same day. Packages received after that time may not be picked up until the following day.
  • Same day delivery: Outgoing packages must be received in the Mailroom no later than 11:30 am for same day delivery.
  • To ensure a timely delivery, please consider bringing your package directly to the Mailroom or calling us to pick it up if it is a large shipment.
  • To track a package, please contact the Mailroom at ext. 4443 (North Campus)/ ext. 3245 (Lakeshore Campus) to have us track it or to get a tracking number so that you can track it yourself.

Incoming Courier Package Delivery Schedules

  • Incoming packages received by the Mailroom by 2:00 pm are delivered on the same day, depending on the other priorities. Any packages received after 2:00 pm are usually delivered the next day.
  • If you are expecting a time-sensitive package, please let us know in advance, with proper tracking information, and we will arrange for prompt delivery.