Download the Avro Mobile App

Step One

Download the Avro Mobile app from either Google Play or App Store. Once installed, open the Avro Mobile app.

Step Two

“Allow” the app to send you notifications.

Step Three

The app will then prompt you for an e-mail address.

Humber: Key in your Humber username followed by "@humber.ca" (example: n12345678@humber.ca, bcdf@humber.ca, or smithj@humber.ca) and tap the "Next" button. Do not key in your actual Humber e-mail address or a personal e-mail address as neither of these will work.

Guelph-Humber: Key in your University of Guelph-Humber email address (example: name01@guelphhumber.ca or first.last@guelphhumber.ca) and tap the "Next" button. Do not key in a personal e-mail address as it will not work.

Step Four

Review the Terms and Conditions associated with the ONECard solution and tap the "Accept" button. You must accept the Terms and Conditions to use the app.

Step Five

Check your e-mail for an activation link. Tap the "Confirm" button in the activation e-mail.

Step Six

Return to the ONECard app and tap the "I'm Ready to Proceed" button to continue.

Step Seven

Grant the app permission to use "Bluetooth" and "Face and Touch ID" services.

Step Eight

Run through the short start-up tutorial and then tap the "Let's Get Started" button.

Step Nine

Grant the app permission to "use your location" while "using the app". Enabling location services helps with reader accuracy and improves the overall end-user experience. Note that the app does NOT monitor one's activities or track one's location.