Frequently Asked Questions

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Academic Bargaining

Humber-Specific

What is the status of the winter 2022 term now that the strike has been called off?

On Thursday, March 17, 2022, the CEC and OPSEU announced they had reached an agreement to enter binding interest arbitration and the strike that was scheduled to commence at 12:01am on March 18, 2022, was called off. This agreement also includes an end to all work-to-rule strike activities. All Humber classes and activities will continue as scheduled. Students with any questions about their classes should confirm with their respective professors.

General

What is the status/summary of bargaining between the College Employer Council (CEC) and OPSEU CAAT-A?

The academic bargaining unit representing full-time and partial-load professors, instructors, librarians and counsellors participated in a strike mandate vote from December 9 to 11, 2021. After the three days of voting, the members voted 59.4 per cent in favour of a strike.   

Overall, across all colleges, 68 per cent of eligible voters cast ballots. For Humber, 67 per cent of those eligible voted, with 61 per cent in favour of a strike.     

On Sunday, December 12, 2021, the union provided notice for labour action to commence on Saturday, December 18, 2021. Neither Humber nor any of the Ontario colleges have not received any specific details on what that labour action might be.    

Currently, union members are taking part in work-to-rule strike actions at all colleges. For now, no strike has been called and the colleges and OPSEU can continue to negotiate while a strike mandate is in place.  

On January 17, 2022, the CEC asked the Ontario Labour Relations Board (OLRB) to schedule an employer vote with the OPSEU CAAT-A on the colleges’ most recent offer of settlement.  

Voting by bargaining unit members from all 24 Ontario Colleges concluded on February 17, 2022. Of the 66 per cent of union members who voted, 38 per cent voted in favour of it and 62 per cent voted against the offer. This means that 41 per cent of the bargaining unit rejected the offer. Please see the CEC post for more information.    

On March 14, 2022, the Union informed the CEC and Ontario Colleges that all full-time and partial-load faculty, librarians and counsellors at all 24 Ontario colleges, including at Humber, has set a strike date of Friday, March 18, 2022.  

On Thursday, March 17, 2022, the CEC and OPSEU announced they reached an agreement to enter binding interest arbitration and the strike that was scheduled to commence at 12:01a.m. on March 18, 2022, was called off. This agreement also included an end to all work-to-rule strike activities. 

Updates are posted regularly on the CEC’s website and the OPSEU website.  

I forgot to bring a mask to campus?

If you forget a mask, they are available at several reception desks throughout the college and for purchase at the Bookstore.

COVID-19

General Questions

What do I do if I have or think I have COVID-19?

If you are feeling unwell or exhibiting COVID-19 symptoms, do not come to campus. Step-by-step instructions on what to do for specific COVID-19 related scenarios are available here

What if I need support with online learning/classes?

We have created a Student Learning Kit to provide help with Blackboard, other online tools and tips for online learning. There is also information on how you can connect with Open Learning Centre staff for support by email or phone. The Kit can be found at http://bit.ly/humberslkit.

Is the Humber Child Development Centre open?

Humber Child Development Centre remains open with a limited capacity of 45 children.

Are Humber’s Community Employment offices operating?

All five Humber Community Employment Services Offices will continue to provide all resources and services by phone and internet until it is deemed safe to return to the community locations. Updates regarding online services are available here. When services resume at the locations this link will be updated. 

Is there financial help for students?

Humber has many scholarships and bursaries available to provide students with financial help. 

As always, financial aid information can be found on our website. Students may also email finaid@humber.ca with questions or to apply for support.

In addition to OSAP, other types of student support from the government can be found here.

 

What safety measures are in place on campus?

Humber College and the University of Guelph-Humber will continue to have a mask mandate in place until May 31, 2022. The College is making this decision based on recent guidance from the Chief Medical Officer of Health and out of an abundance of caution as we transition to the summer term.  

Well-fitted masks that cover the nose and chin will continue to be required within any indoor college facilities. The only exceptions are for employees working in private offices and/or personal workspaces where 6 feet of physical distancing can be maintained. In addition, students and employees who are unable to safely wear a mask due to medical reasons will be exempt. 

We will continue to monitor and review the mask requirement over the coming weeks, taking public health and campus environment trends into consideration. We will provide an update by the end of May with respect to masking requirements in June and beyond. Regardless of when the mask mandate is lifted, Humber and the University of Guelph-Humber will remain a mask-friendly environment. 

The college’s vaccination policy was lifted on May 2, 2022,  and there is no longer active screening at the entry points on campus. The Humber community is encouraged to stay up to date with their COVID-19 vaccinations as an added layer of protection.  

Everyone is encouraged to continue to complete the self-screening in the Humber Guardian app before each visit to campus . As a reminder, if you are feeling unwell, do not come to campus.   

Throughout the pandemic, we have focused on creating safe places to learn, work and live. We will continue to adapt our plans, when needed, to meet that commitment. 

Physical distancing is encouraged, wherever possible.   

The College has enhanced cleaning protocols in place. All the high-touch common areas, such as hand railings, elevator buttons, etc., are being cleaned every two hours. At the beginning of class, please use the disinfectant wipes provided to clean your space and any equipment and to wipe them down at the end of class.    

Are there mental health counsellors to assist Humber students?

Humber’s Student Success and Engagement (SSE) department is constantly monitoring the number of requests they receive for counselling and other mental health services.  

Counselling is available through a combination of remote options. Students can visit https://humber.ca/student-life/swac/health-counselling for more information. To connect with the SSE team, students can submit an appointment request to counselling@humber.ca or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus. 

If at any time students need immediate personal support or counselling, there are resources to help. They can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at counselling@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools.  

If I am being harassed as a result of COVID-19, where can I go to report it?

The Ministry of Health and Centers for Disease Control and Prevention recommend not to make assumptions about the risk of students, faculty or staff based on their ethnicity or travel history. Every member of the Humber and the University of Guelph-Humber's community has the right to be treated with respect and dignity and to be welcomed and supported on our campus.

If you feel you have been targeted based on any of the above factors, you should discuss the matter with the Human Rights office by emailing nancy.simms@humber.ca.

If you need immediate assistance, contact 911. For an on-campus safety concern, contact the Department of Public Safety at 416.675.6622 ext. 4000 (24 hours a day/7 days a week).

How often will high-touch areas (i.e. washrooms, elevators, etc.) be sanitized?

Humber has a dedicated disinfection team that will rotate around the campuses continuously disinfecting high touch surfaces. This includes door handles, railings, elevator buttons, vending machines, parking machines, drinking fountains etc.  

A product called Aegis has been applied to all high touch point surfaces, which works on a microscopic level to kill any viruses that come in contact with it. Though regular disinfecting will continue, Aegis provides another layer of protection between cleanings.

Washroom cleaning depends on location and use. For example, the washroom on the LRC first floor is cleaned hourly because of the high use, while some of the quieter locations are cleaned five times a day. 

I am concerned my classmates are not following appropriate health and safety measures in class. Who can I report this to?

Please contact your professor directly.

Are fitness centres open?

As of May 2, Humber staff and students will no longer need to show proof of vaccination to access the fitness centres. External community members will continue to require proof of vaccination when purchasing a fitness membership.  

What happens if a student doesn't comply with the health and safety measures on campus?

Humber College takes the health and safety of its staff and students very seriously. In instances where a student is found to be non-compliant with the college's health and safety measures, such as coming to campus when they are sick or taking actions counter to the Return to Campus agreement, the situation will be addressed through the Office of Student Community Standards and may include disciplinary action following the Code of Student Community Standards. Students who cannot successfully pass the questions set out in the Guardian app should stay home and not come to campus.  

What do I do if I am feeling unwell or exhibiting any symptoms of being ill as set out in the Humber Guardian app?

If you are experiencing symptoms of being ill or are feeling unwell and are unable to pass the questions on the Humber Guardian app, stay home and do not come to campus. Visit the COVID-19 Reporting at Humber: When and How to Report page for more information on what to do in your particular situation. Students who need to miss class or lab time as a result of following this healthy and safety rule, will be supported.

What do I do if a faculty member is not being supportive of my need to stay away from campus because I am sick?

If a particular professor is not understanding of a student's need to stay home when they are ill, the student should contact their program coordinator or Associate Dean in order to discuss the situation.

Do I need to complete the self-screening on the Humber Guardian app every day?

As of May 2, 2022, the college’s vaccination policy will be lifted and there will not be active screening at the entry points on campus. The Humber community is encouraged to stay up to date with their COVID-19 vaccinations as an added layer of protection.  

Everyone is encouraged to continue to complete the self-screening in the Humber Guardian app before coming to campus each time. As a reminder, if you are feeling unwell, do not come to campus.   

Do I need to wear a mask on campus?

Yes. Masks are mandatory inside all campus buildings. Bring a mask with you to campus each day. If you forget, masks are available at several reception desks throughout the college, as well as for purchase at the Bookstore.  

Physical distancing is also encouraged, wherever possible. 

International Student Questions

When should I be travelling to Canada?

You can travel to Canada before your classes begin to give yourself sufficient time to complete the COVID-19 vaccination and/or quarantine requirements. If you arrive too early, you may be refused entry by the Border Services Officer. For more information, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#arrive 

Is Humber on the approved list of DLIs with an approved COVID-19 Readiness Plan?

We are pleased to inform you that Humber College’s COVID-19 readiness plan has been approved by the Canadian government. See IRCC’s list of DLIs with approved COVID-19 readiness plans here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students/approved-dli.html  

 

Can I leave and re-enter Canada at a later time?

Humber does not advise that students leave Canada at this time if they plan to return at a later date.  

Starting November 30, 2021: if you are 12 years of age or older, you will need to be fully vaccinated in order to travel by air, rail or boat.  

  • Click here for more information. 

Please note travel restrictions for all countries may change with little warning. Please review current travel restrictions here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#exemptions  

In order to re-enter Canada, you will have to meet the entry requirements at the time of your travels. 

What support services and mental health resources are available to me, other than the ones offered at Humber?

Post-secondary students can access:  

I applied for my study permit; can I begin my Summer 2022 studies as a new Humber student?

Summer 2022 registration begins on March 28, 2022. Summer program delivery information is available here

Details on how specific courses will be delivered are available via the 'Plan Ahead' tab on MyHumber. 

If the program delivery is reflected as Online / In-person, you should be prepared to attend courses both online and in-person where applicable.  

If you have questions about your ability to study while waiting for a decision on your Study Permit application, please contact one of our International Student Advisors via our contact form.  

Is Humber's International Centre open?

Our International Centre hours of operation (for in-person and online services) are as follows: 

  • International Graduate School – Monday to Friday from 8:30 AM – 4:30 PM (EDT) with limited staffing. Current IGS students can reach out via the IGS Student Portal. Applicants can contact us using our contact form.  
  • North and Lakeshore Campuses - Monday to Friday from 8:30 AM – 4:30 PM (EST) with limited staffing. If you'd like to get in touch with us online, please use our contact form.
Will I be required to quarantine upon arrival?

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our COVID-19 Arrival page  

You must have a suitable quarantine plan and be prepared to quarantine when entering Canada as you could be required to quarantine for 14 days if you don’t meet the requirements of a fully vaccinated traveller.  

A suitable quarantine plan must be entered into ArriveCAN. You may be asked to explain your quarantine plan at the border.  

For more information, see:   

https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada#entry-vaccinated 

Starting April 1, 2022, the Government of Canada is changing its border measures. For more information, see: https://www.canada.ca/en/public-health/news/2022/03/government-of-canada-will-remove-pre-entry-test-requirement-for-fully-vaccinated-travellers-on-april-1.html 

What options do I have for the Summer 2022 term intake? Can I defer my offer?

You may be able to defer your Summer (May) 2022 offer to a future intake. As Humber does not offer all programs during all intakes, you may choose an alternate program available. 

Unfortunately, seats in a program cannot be guaranteed if you choose to defer your Summer 2022 classes. Please visit international.humber.ca/study-at-humber/program-availability.html for current information on program availability: this information is updated regularly.  

Details about Summer 2022 refunds and deferrals are posted here.

How do I apply for a study permit?

Canadian visa offices are gradually reopening. You should apply for your Study Permit online through the IRCC website.  Apply online and check your country-specific instruction guide. 

How do I complete my biometrics if the biometric centres are currently closed?

For biometric instructions please visit this website.

I am studying from my home country in Summer 2022: can I opt-out of health insurance?

We will be sending out the Summer Health Insurance Decision Form on Tuesday, April 19, 2022.The deadline to complete the Health Insurance Decision form is Sunday, May 15, 2022 at 11:59 PM (EDT). 

Can I add a family member to my health insurance?

For Summer 2022, you may be eligible to opt-in family members. The opt-in period is May 1, 2022 to June 15, 2022.The opt-in period is January 1, 2022 to February 18, 2022. For the family member opt-in form please follow these steps: 

  • Visit www.morcare.ca 
  • Select “Choose Your School” - Humber International 
  • Select “International Students Humber and Guelph-Humber" 
  • There is a grey box on the bottom right of the page called “Family Opt In”. This box will only be available from May 1 to June 15, 2022. 

If you and your family member(s) arrive in Canada after June 15, 2022, please reach out to us through our contact form (Choose “Current Student”/ “Health Insurance” and provide us with your arrival date in your contact form). 

What is Humber’s international refund and deferral policy for Fall 2021 and Winter 2022?

Details of the Summer 2022 refund and deferral policy are available at:  https://international.humber.ca/study-at-humber/application-process/refund-information.html

What should I do if I start studying online on or before Summer 2022 and IRCC denies my Study Permit application?

You must upload your Study Permit Decision Letter to MyHumber to notify us of your refusal. Please notify us through our contact form to advise us of the refusal and an International Student Advisor will contact you to discuss your options. 

If you receive a Study Permit refusal, please refer to Humber’s Refund Policy to determine if you are eligible for a refund.  

Please note the timelines and the last date a refund will be considered; the policy depends on your semester of studies. 

Please review Humber's refund policy at: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

What is keep.meSAFE?

Real-time support is available from keep.meSAFE via telephone and chat. Appointment-based support is available over the phone, via video and in-person. Get matched with a counsellor who speaks your language, is from your culture, or has a shared experience for any school, health, or general life concern at no cost to you.

There are a number of ways to learn more and connect:
Call or chat with a counsellor directly from the My SSP app
Call us directly at 1.844.451.9700
Visit https://www.guard.me/keepmesafe_student/support-and-access.php

Download the app on App Store https://apps.apple.com/ca/app/my-issp/id1112006222 or Google Play https://play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en

What documents do I need to apply for a Post-Graduation Work Permit?

To apply for a PGWP, you need to submit 

  • Confirmation of Graduation letter, and 
  • Your final transcript 

When graduation status becomes available, you can download your Confirmation of Graduation (COG) letter from MyHumber (Student > Student Records > Confirmation of Enrollment/Graduation). Once you receive your COG you can request your final transcript from your MyHumber account. 

I am in Canada as a visitor. Am I allowed to study?

Each case is reviewed on an individual basis, please complete our contact form so an International Student Advisor can advise based on the specifics of your case.

For more information, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#visitor-study-permit 

Can I complete my work placement from outside Canada?

Students who plan to complete their work placement from outside Canada should: 

  • Complete the International Contact Form to enquire about the immigration implications, AND  
  • Contact their placement advisor and program coordinator for more information.  
My study permit has expired, what should I do?

If your study permit expires before you apply to extend it, you’ve lost your status as a student in Canada. You may be able to restore your status if you’re inside Canada. Please fill out the contact form to speak to an International Student Advisor.

Can I start my work placement from inside Canada if I do not have my Co-op Work Permit?

Students who do not have a valid Co-op Work Permit must apply as soon as possible. You may be eligible to use your Study Permit Work Authorization to begin your placement while waiting for a decision on your Co-op Work Permit application.  

Please fill out the contact form to speak to an International Student Advisor to see if you’re eligible. 

Will I have to complete a COVID-19 test prior to entering Canada?

Starting April 1, 2022, pre-entry tests will no longer be required for fully vaccinated travellers entering Canada by land, air or water. Until then, follow the pre-entry test requirements. You must still use ArriveCAN before and after April 1. For more information, visit here.

Please check IRCC’s website for more information regarding vaccinated travellers. If you require a pre-entry test to enter Canada, you need to have either proof of a professionally administered or observed negative antigen test, OR a negative molecular test result OR a previous positive molecular test result taken between 11 and 180 days ago if you’re symptom-free.  

You should also visit Humber's COVID-19 Arrival page. 

Where do I find International Centre workshop recordings?

You can watch a recording of some of the workshops on Blackboard: http://learn.humber.ca > learn.humber.ca > Courses > International Student Orientation > Recorded Workshops and Tutorials 

I am an international student and received a vaccine outside of Canada. What should I do?

The Government of Ontario has issued guidance for individuals vaccinated outside of Canada that can be found here

Can I travel to Canada as an international student?

Eligible international students who meet all of the Canadian government’s travel requirements can now travel to Canada. To learn more, see this link. 

You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit and you have sufficient funding to support yourself and any family members that accompany you to Canada. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). Immigration will also check whether you’ve completed an immigration medical examination if required and the results are still valid.

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page international.humber.ca/student-services/quarantine.html

Starting April 11, 2022, pre-entry tests will no longer be required for fully-vaccinated travellers entering Canada by land, air or water. Until then, follow the pre-entry test requirements.  

If you have any questions for us, please send them using our contact form. We will respond to the questions sent to us as soon as possible. When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students.  

What is the PGWP Eligibility policy for students studying outside of Canada during COVID-19?

Immigration has extended the ability for online learning for students who are currently pursuing their studies from outside of Canada from Spring 2020 until August 31, 2022. This is a temporary policy as a result of the COVID-19 pandemic and is subject to change.

You should review the policy depending on where you are studying from, the delivery mode of your program, etc., to determine if additional criteria may apply.

If you have specific questions based on your personal situation, please contact an International Student Advisor.

Where can I learn about current Canadian travel bans?
Can I leave Canada if I plan to re-enter at a later time?

Humber does not advise that students leave Canada at this time if they plan to return at a later date. 

International students planning to depart Canada by air or train, must be aware of the Canadian government’s vaccination requirements:

  • Click here for more information. 

Please note travel restrictions for all countries may change with little warning.  Please review current travel restrictions here

In order to re-enter Canada, you will have to meet the entry requirements at the time of your travels. 

What is the PGWP Eligibility policy for students studying inside of Canada during COVID-19?

If you’re inside Canada you may be eligible for the PGWP if either of the following situations apply to you: 

  • Your in-person classes in Canada were moved to an online-only format. 
  • Your program has a mix of online and in-person learning. It’s highly recommended that you attend in-class options when offered. 
  • You had to put your studies on hold, or study part-time, during the winter, spring or summer 2020 semesters. 

If you have specific questions based on your personal situation, please contact an International Student Advisor. 

I already have a valid Ontario Health Insurance Plan (OHIP) coverage: can I opt-out of health insurance?

Humber does not offer an OHIP opt-out in the Summer semester. The next chance to opt-out is Fall 2022.  

Residence

Where can I find information related to Humber's residence?

For information about Humber's residence, including FAQs, information about measures in residence and what students do if they feel sick, visit humber.ca/residence/updates.

 

Staff Questions

COVID-19 Related HROE Resources Page for Employees

Following the Human Resources-focused Town Hall held on June 25, the Staff FAQs which were previously housed on this website will now reside directly on HROE COVID-19 Resources for Employees website (accessible through the HROE website, under COVID-19 Updates). This staff-specific page will also contain important resources related to the gradual reopening of our campuses.

This page will only be accessible to current Humber employees (i.e. an employee with an active employee ID or N number to sign in).

Please refer to this website for answers to your questions from both the All-Employee and Human Resources-focused Town Halls. For all general updates or student-specific information, please continue to visit here.