Student Services Update

Dear Students,

As Fall 2020 semester programs and courses are primarily being delivered remotely/online, we are committed to continuing to provide many online services to support your academic and personal success. We will work hard to meet your needs by phone, online, and using tools such as Blackboard or Microsoft Teams to maintain a virtual, personal connection.

Our aim, as always, is to support your health and well-being. We will adjust our plans and offerings in response to changing conditions and your feedback.

We understand this is a challenging time. If at any time you need immediate personal support or counselling, you can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools.

View the categories below to discover more about the services and supports available to you. This content is subject to change and will be updated regularly.

Academic and Learning Supports

Accounting Centre

The Accounting Centre services are available by using the Live Support link via our website https://business.humber.ca/current-students/resources/learning-labs/accounting-centre.html or by email at accountingcentre@humber.ca.  In addition, the Accounting Centre also provides services using Blackboard Collaborate Ultra webinar room. You can use this service by clicking on the following link: https://ca.bbcollab.com/guest/3e16a0fac38e456bba597c61787d9198.

Our hours of operation are:
Monday to Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 11:00 a.m. to 4:00 p.m.

Bookstore

The Bookstores at North and Lakeshore Campus are open Monday to Friday from 9 a.m. to 4 p.m. The stores will be sanitizing all high touch areas regularly throughout the business day.  All customers must wear a mask or face covering while in the store. Sanitizer will be provided at the entrance.

Due to COVID-19 restrictions, at the North Campus Bookstore there will be a maximum of 26 students allowed in the store at one time. Traffic flow will be monitored upon entry and exit. In order to provide minimal contact service, online order pick up will be handled at the window outside the store. Please be sure to have your identification and order number ready to expedite the process.

For the Lakeshore Campus Bookstore the maximum number of students allowed inside the store at one time will be 6.  Online order pick up will be handled outside in the display window at the front of the store, on the east side of the Residence building. 

Due to COVID-19 restrictions, the buyback program has been temporarily suspended.  Neither the North nor Lakeshore Campus Bookstores will be able to perform any buybacks at this time.

To place textbook orders online, please go to the following websites: 

North Campus Bookstore - www.humbershop.ca  

Lakeshore Campus Bookstore - www.humberlakeshoreshop.ca

 

 

Information Technology Services

You can call, e-mail, or chat with us. We are open 24/7, every day of the year. 

Phone: 416.675.6622 X8888, 1.866.484.6622 (Toll Free) 
Chat: humber.ca/techtalk 
Email: supportcentre@humber.ca

Lakeshore Grounds Interpretive Centre

The Lakeshore Grounds Interpretive Centre is continually developing digital resources and online events that explore the unique histories that have shaped the Lakeshore campus and surrounding community. Our team is also available for questions, assignment support, and volunteer opportunities.

Connect with us: 

Website: lakeshoregrounds.ca

Instagram: @LakeshoreGrnds

Facebook: @LakeshoreGrnds

Twitter: @LakeshoreGrnds

Email: info@lakeshoregrounds.ca 

Libraries

The Library is offering the following online services to students and faculty: 

Math & Writing Centres

The Math and Writing Centre services are available fully online. Visit the following website for more information: https://liberalarts.humber.ca/current-students/resources/learning-resources.html.

Open Learning Centre

The Centre is open virtually Monday to Friday from 8:30 a.m. to 7 p.m. and Saturdays 9-4 p.m. (hours subject to change during holidays). You can email questions to olc@humber.ca or chat with an advisor during office hours at www.humberonline.ca. Students can also review tips and supports on our Student Learning Kit at http://bit.ly/HumberSLKit.

Parking and Lockers

For the Fall semester, daily parking at all campuses is complimentary to all students and employees who need to attend the college. Parking permits will not be sold for the Fall semester. Information about student and employee parking permit sales for the Winter 2021 semester will be posted/announced by November 1, 2020. 

Lockers will be available and are free for the Fall 2020 semester. Students should follow the regular locker rental process on MyHumber Services. Completing a payment is not necessary. 

Peer Assisted Learning Support

All of our programs: Peer Tutoring, the PASS program, Learning Skills Workshops and Notetaking are offered online and are ready to support you. Students can contact us at http://humber.ca/learningresources by clicking on the program/service they are seeking to access, or ask our staff about any questions or concerns they may be having.

Test Centre

Test Centre staff are providing support by email at testingservicesnorth@humber.ca (North) and testingserviceslake@humber.ca (Lakeshore) or via the Contact Us option on the website: http://humber.ca/student-life/testing-services/contact-us. Please email for information on how to access accommodated testing, and visit http://humber.ca/student-life/testing-services/.

Career and Academic Advising

Advising & Career Services

All of the services listed below are currently available remotely. Click on the links to book appointments with a member of our team or learn more about our services:

·         Career and Student Success Advising- one on one advising to help you with your academic and career needs.

·         Evening Career Coaching- let our coaches support you in your job search and career journey.

·         Career Support Peers- one on one appointments for Resume Reviews, LinkedIn Profiles, Mock Interviews.

·         Humber’s Career Connect Job Portal- check out new jobs posted every week!

·         Online Resume Review- submit your resume to be reviewed by our team.

·         Career Steps Workshops- online workshops to get you Career Ready!

Please also check out all the resources on our site www.careers.humber.ca to support your career exploration, job search and academic success.

Equity, Diversity, and Inclusion

Indigenous Education & Engagement

The Indigenous Education & Engagement Centres at North and Lakeshore campuses have developed expanded online events, resources and student support offerings. Follow us on Facebook @HumberIndigenous, Instagram @HumberIndigenous, and Twitter @HumberIndig or email us at Indigenous@humber.ca to learn more.

LGBTQ+ Centre

The LGBTQ+ Resource Centre welcomes students to stay connected and engaged with us online via Instagram @humberlgbtq or by visiting our website (http://humber.ca/lgbtq) to learn more about our events, resources, and community.

The BASE (Black Academic Success and Engagement)

The BASE welcomes students to stay connected and engaged with us online via Instagram @thebasehumber or by visiting our website https://humber.ca/thebase to learn more about our events, resources, and community.  

Financial Wellbeing

Financial Aid

Financial Aid staff are working remotely and will monitor and respond to emails sent to finaid@humber.ca.

The Financial Aid Contact Centre will be operational Monday to Friday from 10:00 a.m. to 3:00 p.m. You can reach the Financial Aid Contact Centre at 416-675-3111.

IGNITE

Financial Need and IGNITE Bursaries (available for Domestic and International Students) 

Financial Need Bursaries are available for students who have a proven financial need. Bursaries are awarded on an individual basis upon consideration of expenses, income, family support, part-time employment opportunities, academic standing, and personal circumstances. 

Application Process: Students who wish to apply should email finaid@humber.ca and outline the basis of their financial need. Students will be asked to complete a budget form and write a short statement outlining how the current situation is affecting their finances 

Award amount: Based on individual requests/need. 

Our student engagement coordinators and staff are working remotely to advocate on behalf of students as well as investigate alternative means of supporting your journey for the remainder of the semester. 

Our staff are available via email to help answer any questions/concerns you may have. Visit http://ignitestudentlife.com/services/financial-services/ for more information.

Mental and Physical Health

Athletics & Recreation

As you may know, Humber is committed to having a healthy and inclusive community. This means that even though some staff and students are on campus and others are working and learning from home, health and wellness is still a priority for all.

Here are some of the ways you can stay active and stay engaged this term.

Off-campus Options

For all staff and students working off-site and learning online, Humber Athletics will continue to offer its wide range of virtual activities to support overall physical and mental health and wellness.

Live and on-demand fitness classes include strength training, yoga, circuit training, kickboxing and more.

We are also continuing to offer virtual personal trainers to help you achieve your personal best.

Ontario Collegiate Recreation also launched their first competitive Gaming League this Fall. You can find out more about eSports at Humber here.

On-campus Options

Beginning the week of September 14, Humber Athletics began a pilot project of the re-opening of the fitness centres at the North and Lakeshore Campuses for staff required to be on-campus and students living in residence. This provided an opportunity for Humber Athletics staff to monitor and review the current processes in place at the centres.

Now that the initial reopening phase has concluded, Athletics staff are confident in moving forward with Phase Two, which will include access for all students who have on-campus courses to use the fitness centres through a reservation system.

As Humber continues to limit the number of people on campus to only what is necessary, beginning the week of September 28, students who have a course on campus may use the fitness centre for their scheduled workout only on the day(s) they are on campus for academic purposes. The fitness centres will continue to be open to students living in residence on campus.

Humber staff who are working regularly on campus as part of their Faculty or department’s return to campus plan continue to have access.

Fitness Centre Reservation System

In alignment with industry best practices and current safety protocols for contact tracing, Humber Athletics will move to an online reservation system for booking workout slots at our fitness centres. There will no longer be drop-in hours available and all on-campus students, residence students, and staff are required to pre-register their workout time.

Slots are available in 90-minute* increments as follows:

North Campus Fitness Centre – Monday through Friday: 11 a.m., 1 p.m., 3 p.m., 5 p.m.

Lakeshore Campus Fitness Centre – Monday, Wednesday and Friday: 11 a.m., 1 p.m., 3 p.m., 5 p.m.

  • Can be booked up to 14 days in advance and 1 minute prior to any given time slot.
  • Select your campus from the booking page, pick a date from the calendar and then select your desired time slot.
  • Complete the registration form and reserve your place.
  • Limit one reservation per day, restricted to the day of campus access for students (academic purposes) or for staff (manager approval).

*Please note your 90-minute session will include check-in time, use of the fitness facility, and departure.

Fitness Centre Protocols

To gain access to the Fitness Centre individuals must follow these protocols:

  • Reserve your Fitness Centre timeslot online at our booking page.
  • All students must bring their student card to swipe in for contact tracing.
  • Staff must bring their staff ID card, and swipe in for contact tracing purposes.
  • Come dressed and ready for your workout. Minimize the items you bring with you and avoid the use of change rooms and/or lockers.
  • Masks or face coverings are mandatory when entering the fitness centre and when in common spaces. Masks may be removed when using the equipment.
  • When entering the Lakeshore Fitness Centre, staff and students must present their completed Guardian App prior to entry.
  • Towel service and showers are not available at either location.
  • Follow all COVID-19 policies and protocols in place with respect to patrons cleaning their own equipment, physical distancing, and directional signage and flow.
  • Fitness centres are limited to 30 guests per time slot.
  • Fitness centres will be closed after each 90-minute workout slot for cleaning and sterilization.

For more information or to ask any questions please email Humber Athletics.

Fitness Centre Protocols

To gain access to the Fitness Centre individuals must follow these protocols: 
- Residence students need to bring both their residence card and student card
- Come dressed and ready for your workout. Minimize the items you bring with you and avoid the use of changerooms and/or lockers
- Masks or face coverings are mandatory when entering the fitness centre and when in common space. Masks may be removed when using the equipment
- When entering the Lakeshore Fitness Centre, students must present their completed Guardian App prior to entry
- Towel service and showers are not available at either location
- Follow all COVID-19 policies and protocols in place with respect to patrons cleaning their own equipment, physical distancing, and directional signage and flow
- Fitness centres are limited to 30 guests at any one time
- Fitness Centres will be closed from 2 p.m. – 3 p.m. for cleaning and sterilization

Here is what to expect when arriving at our facility:
Video – Fitness Centres

Humber Athletics Website: http://www.humberathletics.ca 

Humber Fitness North Facebook: https://www.facebook.com/humberfitnessnorth/
Humber Fitness North Instagram: https://www.instagram.com/humberfitnessnorth/?hl=en
Humber Fitness North YouTube: https://www.youtube.com/channel/UCoWozVGrk2UyQ5I5VPDl0HQ

Humber Lakeshore Athletics Instagram:  https://www.instagram.com/humberlakeshore_athletics/
Humber Lakeshore Athletics YouTube: https://www.youtube.com/channel/UCNXhAJc4fy0WVF7Jq_CgopQ

Humber North Campus Recreation Facebook: https://www.facebook.com/HumberCampusRecNorth 
Humber North Campus Recreation Twitter: https://twitter.com/humbernorthrec 
Humber North Campus Recreation Instagram: https://www.instagram.com/humbernorthrec/ 

Campus Security

The Department of Public Safety will continue normal operations and be available on campus 24/7. Contact information is as follows: 

Public Safety - Non-Emergency: 416-675-8500
Public Safety - Emergency: 416-675-6622 ext. 4000
www.humber.ca/publicsafety

Food Services

North Campus:

Food Emporium

Effective September 8th    

Monday to Friday – 7:30 am – 8:00 pm

Saturday to Sunday – 10:00 am – 8:00 pm

Grill &Co, Pizza, To-Go Salads, Sandwiches, Parfaits, Sushi, Beverages, Tim Hortons Express, Hybrid Station (Culinary, Soup, Menutainment and Salad & Sandwich) and Confectionaries.

 

Residence C-Store

August 30th to September 7th

Sunday, August 30th  – 12:00 pm – 6:00 pm

Monday, August 31st to Monday, September 4th – 9:00 am – 6:00 pm

Saturday, September 5th to Monday, September 7th – 10:00 am – 6:00 pm

 

The Grill, To-Go Hot Meals including; Salads, Sandwiches, Parfaits, Sushi, Beverages and Confectioneries.

 

Effective – September 8th 

Daily – 5:00 pm – 10:00 pm

To-Go Hot Meals including; Salads, Sandwiches, Parfaits, Sushi, Beverages and Confectioneries.

 

Trades Cafe

Effective September 8th    

Monday to Friday  – 8:00 am – 3:00 pm

To-Go Meals including; Salads, Sandwiches, Parfaits, Sushi, Beverages, Tim Hortons Express and Confectioneries.

 

Ackee Tree (Spiked Patty)

Effective September 8th 

Monday to Friday – 10:00 am – 3:00 pm

 

Lakeshore Campus:

       

Lake Café

August 30th to September 7th

Sunday, August 30th  – 12:00 pm – 6:00 pm

Monday, August 31st to Monday, September 4th  – 9:00 am – 6:00 pm

Saturday, September 5th to Monday, September 7th  – 10:00 am – 6:00 pm

 

Grill &Co, To-Go Hot Meals including; Salads, Sandwiches, Parfaits, Sushi, Beverages and Confectioneries.

 

Effective September 8th    

Monday to Friday  – 7:30 am – 7:00 pm

Saturday to Sunday  – 10:00 am – 6:00 pm

 

Grill &Co, To-Go Salads, Sandwiches, Parfaits, Sushi, Beverages, Tim Hortons Express, Hybrid Station, (Culinary, Soup, and Menutainment) and Confectioneries.

 

Birmingham – Arena Café 

Effective September 8th    

Monday to Friday  – 8:30 am - 4:30 pm

Heated to-go meal options, To-Go Cold Meal including; Salads, Sandwiches, Parfaits, Sushi, Beverages, Tim Hortons Express and Confectioneries.

Student Wellness & Accessibility Centre (Health, Counselling & Accessible Learning Services)

Our team and services in all areas of expertise within SWAC are available through a combination of remote options. Please visit https://humber.ca/student-life/swac/health-counselling or https://humber.ca/student-life/swac/accessible-learning. To connect with our team, please submit an appointment request to our email swac@humber.ca or you can call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus.

If at any time you need immediate personal support or counselling, there are resources to help. You can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at swac@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools. If you are in crisis and need urgent mental health support, please call 911 or go to your nearest emergency department.

Please call Telehealth if you develop respiratory symptoms, to review your symptoms with a Registered Nurse at 1-866-797-0000 – 24 hours/7 days per week.

Registration and Enrolment

Office of the Registrar

Registrar services are available online via MyHumber. Staff are working remotely and are monitoring and responding to emails sent to enquiry@humber.ca.

The Contact Centre will be operational Monday to Friday 8:30 a.m. to 4:30 p.m. You can reach the Contact Centre at 416-675-3111.

 

Student Recruitment & Pre-enrolment Advising Services

The Student Recruitment & Pre-enrolment Advising Services department is offering both email and phone pre-enrolment advising from Monday to Friday between 8:30 a.m. to 5 p.m. Students who are interested in pursuing a full-time program at Humber can take the Humber Career Finder to narrow down their choices. The student can then connect directly with a Recruitment Officer who will help them figure out the best program that fits their goals, guide them on the admission requirements and develop a detailed plan of action for their future.

Please email us at student.recruitment@humber.ca to book an email or phone advising appointment.  For more information, please also visit: https://humber.ca/future-students/getting-advice/program-advising.html.

Student Life and Social Wellbeing

IGNITE Events and Programming

We want to provide you with the best student experience possible, especially during this tough time, which is why we have waived our social engagement fee for Fall 2020 for all students, while still hosting the events and social opportunities you love.

The majority of our events and programming will be held online for Fall 2020. Information about current and upcoming events and services can be found on our website at http://ignitestudentlife.com, and on our Instagram, Twitter and Facebook pages.

International Centre and Services

Our International Centre's physical offices will open to current International students for September 2020 starting September 3. Both offices will be open on Tuesdays and Thursdays from 10 a.m. to 3 p.m.

To contact @HumberGlobal online, please visit international.humber.ca/contact. You may also call 416-675-5067 on Tuesdays and Thursdays from 10 a.m. to 3 p.m.

Office of Student Conduct

The Office of Student Conduct is continuing to operate remotely, with all meetings taking place via phone or online conferencing platforms, as appropriate. Should you have a question or concern, or wish to file a complaint under the Code of Student Conduct, please contact our office by phone: 416-675-6622 ext. 4357 or by email: studentconduct@humber.ca. Messages will be checked and responded to Monday to Friday between 8:30 am and 4:30 pm. Please visit: https://humber.ca/knowthecode for more information.

Sexual Violence Prevention & Education initiatives are continuing remotely through our social media channels and by online workshop delivery.  For more information or for supports and resources about Sexual Assault & Sexual Violence, please visit: https://humber.ca/student-life/sexual-assault.

Orientation

Fall 2020 Orientation is online! For more information please visit humber.ca/orientation to complete your virtual Meet Your Faculty Sessions registration (September 1st-3rd), view the Welcome Month Events Calendar (September 8th-30th), and your Online Orientation Blackboard Module (Available August 24th - throughout the academic year)!

Connect with us online via @humbernorthfye and @fyelakeshore or on our website by clicking here (orientation@humber.ca).

Residence

The residence remains open with limited occupancy for the Fall term. Residence accommodations will only be available for students who must be on campus for academic purposes in the Fall term, as well as students with exceptional circumstances who have no other accommodation options. We will continue to maintain a waitlist, and encourage students to apply and add themselves to the waitlist as if a space becomes available that they are eligible for, we will offer on a first-come, first-served basis.

Student Events

The latest event information can be found here: www.humber.ca/student-life/events.

Student Life

We are here to support you!  We have moved all of our programs on-line. Here, you will find how to stay connected to other students and learn about being successful at Humber with the First Year Experience (FYE) peer mentoring program, by joining our Leadership programs, and the Co-Curricular Record (CCR).

New to Humber this semester? Be sure to sign-up to receive a Peer Mentor to support you throughout your transition to the College: https://humber.ca/student-life/fye/.

Information about our online programming offered through FYE can be found on our Instagram via @humbernorthfye and @fyelakeshore.

Leadership Programs: http://www.humber.ca/studentleadership/myleadershipjourney

CCR: https://humber.ca/student-life/ccr/