Current Service Known Issue

SERVICE ISSUE- RESOLVED AS OF 09.03.2017

Resolved - ERROR 10.2 - After client login as the Archibus application loads a Pop-up Window appears  saying you have a CSRF error and then Archibus will show only a blank screen

If this is still occuring on your computer please:

- Close all CHROME windows
- Reopen a new CHROME window -  and clear your browsing history / cache
- Return to www.facilities.humber.ca/archibus and place your ticket again

Place your Service Request Download User Guide

CDFM - ARCHIBUS - IWMS

Archibus is CDFM's New Integrated Workplace Management System. Archibus will enable CDFM to provide a wide range of self access services for Humber Staff, Students and Academic professionals. Currently Archibus offers community access to floorplans departmental space information, data and a new more robust work order system. Moving forward CDFM will also be enabling services for Capital project requestors and stakeholders.

What are we changing? Why are we changing? What are the possible disruptions?
  • Facilities work order request form
  • HCNet ID login access
  • Client Life cycle tracking of all tickets
  • Access to Campus Floor Plans and Departmental Space information
  • Coming Soon - Request a Capital Project  (Phase 3)
  • Improved interface for clients to support consistency and transparency of CDFM service delivery
  • Enable client side tracking of service tickets
  • Provide client access to facilities space data
  • Improved client communication
  • Clients will need to learn the new forms and functionality
  • new more specific room numbering in certain areas
  • Possible account login password issues HCNet ID
  • Coming Soon separate streaming of Capital Project Requests and Demand Maintenance requests (Phase 3 )